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Crisis Outreach Service Manager

Suffolk County Council
Place of work:
Landmark House, Ipswich
Salary details:
£49,603 - £62,178 pro rata
Job term:
Full Time or Part Time
Closing date:
01 March 2021 11:30 PM
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This role is also available on NHS Terms and Conditions

Could you be our Ideal Worker?

Children and young people across East & West Suffolk are looking for kind and compassionate individuals to join our Crisis Outreach Team and support them and their families to stay safe.

Are you driven, dynamic with strong managerial and inspirational leadership skills? Are you highly motivated and want to make a difference to children with mental health difficulties and their families?

Suffolk County Council, Norfolk and Suffolk NHS Foundation Trust and the West Suffolk and East Suffolk and Ipswich CCGs are working in partnership to create a multi-agency Crisis Outreach Service. The service will be hosted by Suffolk County Council and will provide support to children and young people up the age of 18, their parents, carers and practitioners when they are in crisis, using a psycho-social model.

The Crisis Outreach Service is based on the Thrive and Signs of Safety frameworks and provides risk support at any stage during a child or young person’s journey.

The outreach model of care will provide intensive therapy, ensuring that children and young people living in East and West Suffolk can access the services that meet their needs at the right time and forms part of the Mental Health Crisis response pathway. The team will provide targeted support to children and young people who traditionally struggle to engage with services and require a more bespoke approach when most in need. This will include working with children and young people in their homes as well as in community settings. This service will wrap around any services that currently work with these children and young people and complements existing provision.

You will work as a fully integrated member of the management team providing operational management and strategic direction for the development of the Crisis Outreach Service and its pathway, in conjunction with its partnership organisations.

You will

  • be able to demonstrate experience of working in a busy and challenging environment, with competing demands, and achieving key performance outcomes
  • demonstrate a high level of problem solving and flexibility ensuring that the team is providing a responsive and high quality service along with meeting commissioner and stakeholder expectations.

For an informal discussion please contact Anita Farrant on (01473) 265890

Please read the Job and Person Profile and the Ideal Worker sheet before applying for this job.

Interviews: Week commencing 8 March 2021

This organisation positively encourages the use of technology to communicate and engage, but in this role you will need to operate across a wide and rural area, so you must either hold a full and current driving licence and have access to personal transport or meet the mobility requirements of the role through other reasonable and suitable means.

This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts. We are also committed to flexible working. For the types of flexible or part time working available for specific roles, please see the Job and Person Profile. Suffolk County Council - welcoming diversity.

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