6Days left

ICT and Digital Trainer

Infrastructure and IT Business Support Team
Place of work:
South Norfolk House, Long Stratton; Thorpe Lodge, Norwich
Salary details:
Salary £26,493 - £31,119 per annum
Job term:
Full Time
Fixed Term
Closing date:
04 March 2021 11:30 PM
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Salary: £26,493 - £31,119 per annum

Contract Type: Fixed Term for 6 months

Do you have the abilities to train and motivate? 

Role Snapshot… This role requires you to lead on the training and development of associated training materials within the Office 365 environment within the two Councils one team. Read on for more information.

What you could be part of…

South Norfolk and Broadland Councils are based in Long Stratton and Norwich. The ICT & Digital team is responsible for the provision of ICT & Digital services and support to 10 offices across the Norfolk area. Whilst you need solid experience with a demonstrable training background, ultimately culture is just as important. Personality, humour and character are significant factors and combined with a strong aptitude and proven training experience in Office 365, are what it takes to be successful in this role.

Working at South Norfolk and Broadland Councils would enable you to be part of an organisation which is proud to deliver high-quality, customer focussed services. Our success comes from us being commercially astute and business-like. Continuous improvement is also vital, and our employees challenge themselves to develop new and innovative ways to improve the services that make a real difference to people’s lives.

What you’ll be doing…

  • Delivering high quality training focusing on the Office 365 platform to staff.
  • You will help the teams with Office365 transition, conducting training sessions, supporting with setting up and using MS tools and applications, including SharePoint and Teams.
  • Provide refresher training, skills burst sessions, and complementing it with appropriate training materials.
  • Reviewing training needs and ensuring that adequate planning and content is designed and delivered via a comprehensive training plan.
  • Working with the Service Desk team to coordinate identified skills needs and support.

You must have…

  • Effective communications skills, including presentation skills
  • Experience using all Microsoft 365 packages, such as Word, Excel, PowerPoint, and SharePoint
  • A demonstrable approach to organizing and delivery of training.
  • Extensive training experience, including specific examples of your training experience in Office 365
  • In-depth understanding of the Microsoft Office 365 online environment enabling coaching at beginner, intermediate and advanced level
  • Microsoft Office Master certification in Office 2010 or later or equivalent certifications
  • Knowledge of more specialist software tools such as Microsoft Visio and Microsoft Project for niche training requirements.

What’s in it for you

Our package includes:

  • 25 days holiday increasing to 28 days after 5 years service plus bank holidays (pro-rata for part time employees)
  • Opportunity to work your hours flexibly to improve your work life balance (where operationally possible)
  • Employer pension contributions of 15% with the option to make additional voluntary contributions
  • Access to our One Team Rewards scheme including discounts in high street shops and restaurants, employee assistance programme and car lease scheme – with more to come!
  • Payroll giving scheme
  • Regular reviews with your line manager, develop a personal development plan, as well as opportunities to undertake training
  • Compassionate leave and sickness entitlement for times of need 
  • Support towards volunteering days in the community and encouragement to be involved with fun activities to raise money for local and national charities.

You may still have questions about the role and can contact Chris W. Balmer on 01508 533735 to answer these for you.

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